This Privacy Policy describes how Wave3 LLC, doing business as Wave3 Labs ("Company," "We," "Us," or "Our") collects, uses, discloses, and protects information when you visit our website, respond to our advertisements, or otherwise interact with our services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
- Company refers to Wave3 LLC, doing business as Wave3 Labs, a company registered in the State of Wyoming, USA.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service means our website, advertisements, and any related applications or communications.
- Service Provider means any third party that processes data on the Company's behalf to help operate or improve the Service.
- Usage Data means data collected automatically from use of the Service or its infrastructure.
- You means the individual, or the company or entity on whose behalf that individual is acting, accessing or using the Service.
2. Information We Collect
Personal Data You Provide
When you contact us, request information, or subscribe to updates, we may ask you to provide personally identifiable information, including but not limited to:
- First and last name
- Email address
- Phone number
- Company name and job title
- Location details such as city, state, or country
- Any other information you choose to share with us, such as preferences or comments
Usage Data
We may also automatically collect information such as your device's IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
SMS / Text Messaging Data
If you opt in to receive SMS or text messages from us, we collect your mobile phone number and your consent status for that purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process, including your phone number and opt-in status, is excluded from sharing with third parties for any purpose other than providing the messaging service itself, complying with applicable law, or as otherwise described in this Privacy Policy. See our SMS Terms for details on the messaging program.
This Policy also governs SMS communications sent in connection with wring.me, a scheduling and appointment service operated by Wave3 LLC, doing business as Wave3 Labs. Messages may include appointment confirmations, reminders, and cancellation notices, and you may reply to these messages to ask questions, which will be received and may be responded to by our team.
3. How We Use Your Information
The Company may use Personal Data to:
- Provide, operate, and maintain the Service
- Manage your requests, inquiries, and any account you register for
- Contact you by email, phone, SMS, or other electronic means about updates, offerings, or informational communications, where you have consented to such contact
- Deliver news, offers, and information about services similar to those you have inquired about, unless you have opted out
- Analyze usage trends and improve the Service, marketing, and user experience
- Comply with legal obligations and enforce our agreements and policies
4. How We Share Your Information
We may share your information with:
- Service Providers who help us operate, analyze, or support the Service (e.g., email, SMS, and CRM platforms), bound by confidentiality obligations
- Affiliates, who will be required to honor this Privacy Policy
- Business or legal parties in connection with a merger, acquisition, financing, or sale of company assets
- Authorities, where required to comply with a legal obligation or valid governmental request
We do not sell your Personal Data. As noted above, SMS opt-in data and phone numbers collected for text messaging are never shared with third parties for their own marketing purposes.
5. Data Retention
We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data may be retained longer for internal analysis and security purposes.
6. International Data Transfers
Your information may be processed at, and transferred to, locations outside your state, province, or country where data protection laws may differ. By submitting your information, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
- You may opt out of marketing emails at any time using the unsubscribe link in any message.
- You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
- Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your Personal Data by contacting us at the email below.
9. Third-Party Links
Our Service may contain links to third-party websites not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites, and we encourage you to review their policies before providing any information.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "last updated" date above will reflect the most recent revision. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at admin@wave-3.co.